I’ll keep this brief. No-one likes an About Me page that waffles on and on.
Here are three things I’d like you to know about me:
- I’m an award nominated manager of many hats (manger of projects, change, communications, training, event planning, and people). Check out the footer for the natty blurb.
- I’m easy going – life’s too short to be stressed and angry at your colleagues. It’s better to put your energies into solving problems, not creating them.
- I’m proudly certified as a Project Management Professional (PMP) and in Prosci Change Management.
All this means I know the theory and I’m practical, pragmatic, and flexible enough to make things work in any situation.
I have over two decades in IT related fields ranging from web design to SaaS configuration, to project, team, and communications management, and from training to event planning.
The last decade and a bit, I’ve spent working in Higher Education where my current focus is providing Workday support to the faculty and staff of Washington State University (WSU), a top 100 research university. I develop and deliver large scale training programs, university-wide communications, and maintain an extensive knowledge base and high-traffic website.
Highlights I’m most proud of include:
Conceived, organized, and delivered WSU’s largest ever employee development event: Elevating Cougs. The in-house conference was a fully virtual, 2 day, 3 track event with 80 sessions, 90 speakers and nearly 800 participants.
By improving access and usability of the university’s Workday knowledge base, I increased the visitor count from a low of 5,000 visits a month to a regular monthly count of over 7,000.
Raised the number of visitor’s to WSU’s Workday informational website from around 1,500 a month to over 5,250 visits a month through improved web design, better navigation, and providing actionable information.
All that good stuff above is what I do. Here’s the how:
Having strong partnerships with everyone involved from the technical team to the distributed stakeholders.
Having efficient project management and change management processes that enable my team to manage a high workload and deliver high-quality training programs and communications.
Being adaptable as training needs and priorities change and being open to new ways of doing things.
Now, here’s the why:
To be helpful.
Which means:
- Understanding what my audience needs.
- Providing the right solution.
- Delivering it when promised.
- Doing it in ways that encourage people to work with me again and again.
Another way to think of being helpful is, you’re asked to lead or participate in the project because you get results not because you have Project/Change/Communications Manager in your title.
That’s enough about me. Hopefully that gives you an idea of who I am and how I do what I do.
If you want a deeper dive into how I think and act, I’d highly recommend you check out my Problem Solver Series.
Thanks for dropping by!
